Pet Memorial Services

General information

Our cremation service is provided through our network of veterinary hospitals, and also directly to the public. Please call us toll-free at 1-(888) 738-6365 to speak to a compassionate staff member.

Attended Services
Should a pet owner wish to be present at their pet's cremation, we can make arrangements for a final, private viewing in our comfortable parlor at our West Chester, PA facility. We have a completely open policy concerning attendance. Pet owners can see as much or as little as they choose, and our caring staff is nearby should they need support or assistance. Attended services are encouraged for pet owners who wish to spend additional time with their pet and say their final goodbyes.

Individual Cremation Service
Our individual cremation service is managed under our manifest system to ensure that each pet is accurately tracked while in our care. The entire cremation service process is methodically documented by our Assurance ID System; an unbroken chain that links from euthanasia record to color-coded tracking tag, manifest, cremation certificate, and finally to the return receipt. Our Assurance ID System is our pledge to owners that the cremains returned to them are absolutely and positively identifiable as their pet. We maintain a 30-day time-lapse video record of all cremations to further document the integrity of our individual cremation service. This record is available for viewing at our office in West Chester.

Pet cremains are packaged in a velour pouch and hand carved hardwood urn with a custom engraved brass nameplate. This urn is provided free of charge with individual cremation service. Should a pet owner desire a special urn for their pet, we have a large inventory of premium products to choose from. Click here to see a selection from our inventory. We also offer our exclusive Photo-Etched Remembrance Stones for owners who would like a permanent remembrance of their departed companion, etched in granite from a photo of their pet.